How do you handle difficult and irate guests. Hotel Front Desk Resume Example #2 (Entry-Level Candidate) This resume has a section for relevant experience, which includes both jobs and volunteer positions that require hospitality and communication skills. Available in. At the very least, it means adapting your resume for the industry to show that you have the necessary and specific skill sets to get the job done. Possessing a good team spirit, deadline orientated and having a passion for providing the highest standards of hospitality and service to guests. 2017–2019. Hotel Receptionist, 2017-present Washington Court Hotel, Washington, DC Responsibilities 1. If you need help with your resume, or just want to say “hi”, send me an email. Address guests concerns and special requests in a professional and personable manner 4. Apply now! The Receptionist will be responsible for checking-in and checking out Hotel guests, in a friendly and professional manner and will maintain a professional image and attitude at all times Handle all cashiering transactions (posting charges to guest rooms, exchanging foreign currency, etc. Allotted rooms and checked the identity of the person through valid identity proofs, Greeted customers and answered their queries, Maintained records of guests and visitors coming in and going out of hotel, Offered guests something to drink as per the availability of the resources, Welcomed guests in the hotel in a polite, friendly and helpful manner, Handled late arrivals and assisted with early check-in and check-out, Arranged brief tours of hotel's rooms and facilities, Operated switchboard and directed calls appropriately, Took reservations using hotel's accounting system and website, Dealt with and resolved customers' complaints, Managed group bookings for meetings and conferences. Front Desk Receptionist. Featured In: Share. Likewise, you may be asked about your personal circumstances particularly those that may affect your ability to work for extended hours. Hotel Receptionist, 2017-presentWashington Court Hotel, Washington, DCeval(ez_write_tag([[728,90],'resumeok_com-medrectangle-4','ezslot_0',162,'0','0'])); Responsibilitieseval(ez_write_tag([[300,250],'resumeok_com-box-4','ezslot_6',108,'0','0'])); Hotel Administrative Assistant, 2016-2017Washington Court Hotel, Washington, DCeval(ez_write_tag([[250,250],'resumeok_com-banner-1','ezslot_5',169,'0','0'])); Hotel Receptionist, 2015-2016Hyatt, Washington, DC. Based on the most successful resume samples, candidates need to demonstrate assets such as customer service skills, courtesy, communication abilities, and basic IT skills. Job Description and Resume Examples A collection of job descriptions, resume examples, employment, and career resources. It is easy to customize with duties and responsibilities for medical receptionists, hotel receptionists, and more. For perfomance reasons we use Cloudflare as a CDN network. 0. Used Kareo clinic EHR software to schedule patient appointments, handle check-ins, track records, and manage billing with 100% accuracy. How to become; … Welcome and greet guests with great courtesy 2. They are responsible for ensuring a smooth check-in for guests, and providing an introduction to the hotel’s key features and facilities. Being a hotel receptionist is an interesting and important job. Receptionist Resume Summary Example - Right Share Within Your Network. This free hotel receptionist job resume sample will help you to learn how to create, write and format a simple cv template for being able to build yours. We use Google AdSense to show online advertisements on our website. Based on our resume samples, the ideal candidate should have a friendly personality, be familiar with gym equipment, communicate efficiently, and have basic computer skills. A receptionist is usually the first person clients interact with when contacting or visiting a business. The main aim of a hotel receptionist’s job is usually to project a good image for guests and provide all services that are one of many first contact providers. Available in. No formal education is required for the job, and many candidates highlight hotel management courses in their resumes, besides their high school diplomas. Receptionist sample job descriptions, sample job responsibilities for Receptionist, Receptionist job profile, job role, sample job description for Receptionist. To be an ideal candidate, have excellent customer service skills and maintain a flexible schedule. Wear a light makeup. Try to conduct a research on what employers or hotel officials usually ask their applicants in interviews so that you can prepare ahead. Then it’s time to re-write your resume or write one for the first time and highlight all your skills and achievements that are relevant for a potential employer. How? Hotel receptionist Alternative titles for this job include . Read more about us here . This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. 0. Their job description entails providing excellent customer service to customers, guests, walk-ins, etc. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. See our sample Hotel Receptionist Cover Letter. Motivate, support and communicate with staff during regular pre-shift meetings. Post now on job boards. 1. Get transport for customers and r… Hotel Manager Resume; Hotel Front Desk Resume . Hotel Receptionist Job Description for Resume. Do you have a good phone manner? Receptionist Resume Sample [Job Description, Skills & Tips] 2020 February 11. You can minimize the number of questions that they ask if you provide complete information in your resume.eval(ez_write_tag([[336,280],'resumeok_com-large-mobile-banner-1','ezslot_11',129,'0','0'])); I founded ResumeOK in 2011, with the goal of helping people increase their chances to get a better job. hotel receptionist job description for resume | Job... Posted: (8 days ago)Hotel Receptionist Job Description Sample A hotel receptionist is a trained staff whose duties include welcoming guests to the hotel, making reservations for them and attending to their other needs that are instrumental to their comfort during their stay at the hotel. Hotel receptionist job description salary, skills and tips. English Deutsch; Français; Ελληνικά ; Português; Hotel Front Desk Agent responsibilities include: Performing all check-in and check-out tasks; Managing online and phone reservations; Informing customers about payment methods and verifying their credit card data; Job … Wear your best business suit. Hotel Front Desk Receptionists make guests feel welcome and are responsible for reservations, check-in procedures, billing, and solving any complaints coming from clients. Here’s how to write the best front desk job description for resumes: Writing a great Front Desk Receptionist resume is an important step in your job search journey. Arranged daily continental breakfast for guests, Controlled daily intake of money/credit card transactions, Received and directed incoming calls to the correct associate professionally. Post now on job boards. Assisted guests with registration in the rewards program and explain the procedures of use. Apply To 7301 Receptionist Jobs On Naukri.com, India's No.1 Job Portal. Job Information Job Listing Date 29 Dec 2020 Location Melbourne, Northern Suburbs. In this article we’ll show you a good hotel receptionist resume example and inspire you with some ideas on what you can write in the objective, skills, duties and responsibilities sections. Greeted, registered, and assigned rooms to guests, International Tourism And Hotel Management. PERSONAL SUMMARY A courteous, polite and well spoken hotel receptionist who is highly efficient and has excellent organisational skills. The multi award winning 106 room Grand Hotel and Apartments Townsville is … Looking for cover letter ideas? Dealing with bookings by phone, e-mail, letter, fax or face-to-face. Someone who looks pleasing and who, at the same time, can engage in a lively conversation with politeness is the total package to beat.eval(ez_write_tag([[250,250],'resumeok_com-leader-1','ezslot_12',112,'0','0']));eval(ez_write_tag([[250,250],'resumeok_com-leader-1','ezslot_13',112,'0','1'])); Anticipating every question that may be hurled at you is indispensable. … Recorded daily room occupancy and rate totals. That's all great but if you come across as overqualified to a potential employer, you might loose your chances. Published by alex on June 5, 2015. © 2021 Job Hero Limited. Use the Right Receptionist Resume Template . Receptionist Job Description & Duties; Job descriptions for receptionist & information on responsibilities, salaries and jobs. Completing procedures when guests arrive and leave. Find out how to present your expertise in the most effective resume format. Job Description Job Header Guest Service Agent - Hotel Receptionist Advertiser: Grand Hotel Townsville More jobs from this company. Advertisement: Some sort of hotel receptionist shows the hotel as s/he is usually the first point of contact in a very hospitality environment. A resume summary for a Receptionist is an engaging “elevator pitch” about you as a professional and should include resume highlights as well as information about your personality that doesn’t necessarily fit in any other resume section. Work Type Part Time. Get the right Hotel receptionist job with company ratings & salaries. We compared 114, 000 resume examples and job offers and found that the average experience required for a Receptionist job required by employers is less than 1.5 years. Handled 3rd party reservations and ensuring proper processing. ResumeOK inspires job seekers with ideas for their resumes. How to write a Hotel Front Desk Receptionist job description. Darrell McGehee Dental Clinic. Almost every office needs a capable Receptionist to handle the outward-facing aspects of its operation. Find out what is the best resume for you in our Ultimate Resume Format Guide. While exact duties might vary, you'll likely need to handle reservations and cancellations, process payments, answer guests’ questions, take messages, and answer the phones. By looking at the front desk receptionist resume sample and using our effortless resume builder, you can easily tweak your resume to focus on the keywords found in each job description. Taking and passing on messages to guests. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Managed hotel cash flows and processed guest payments. This Receptionist job description template is optimized for posting to online job boards or careers pages. A high school diploma is common experience in Gym Receptionist resumes, as no formal education is required for the job. By agreeing you accept the use of cookies in accordance with our cookie policy. Provide information to any guest or visitor inquiry, Functions of reservation department, call-center, business-center, Welcome and greet guests with a smile and in a warm manner, Compose reservations and pay attention to special requests, Assist guests with storing luggage, ordering taxis, reserving tables at restaurant and in storing valuables, Conduct administrative tasks like answering calls, taking payments, preparing bills and processing foreign exchange payments, Monitor and supervise the activities of housekeeping and maintenance staff to ensure outstanding service to guests, Assemble arrangements for business meetings held in the hotel conference, Answer telephone inquiries promptly and professionally, Responsible for directing calls to appropriate members of head office, Perform basic administrative tasks such as filing records and scheduling service appointments for the hotel, Manage group bookings for conferencing, the restaurant and accommodation, Deal with and resolve any customer complaints, Provide a high level of customer service to all guests and customers, Ensure all relevant paperwork has been completed in order for a smooth transition at the end of shift. He won’t read them. English Deutsch; Français; Ελληνικά; Português; Receptionist responsibilities include: Receiving visitors at the front desk … Read through these tips designed to help you go through your job interview with ease and confidence.eval(ez_write_tag([[728,90],'resumeok_com-large-leaderboard-2','ezslot_7',111,'0','0'])); Receptionists are front liners; therefore, it is highly recommended that you exert quite a lot of effort in making yourself both professional looking and pleasing. Recorded revenue totals for cash, checks, and credit card transactions. Answered telephonic and in-person queries related to hotel services and resolved any issues, Prepared and completed room and restaurant bills, Assisted guests' in storing valuables in secure deposit box, Handled payments through cash, checks and credit cards, Registered hotel guests, made reservations, transmitted and received messages, Calculated bills, collected payments, ran various reports via computer for management, Reviewed and handled guest comments and complaints, Managed Front Desk operations including cashier, ensuring that policies and procedures were maintained. Do not ever waste the interviewer’s time by showing up even five minutes late. 2,362 Receptionist jobs available on Indeed.com. Work closely with the restaurant operating partner to identify and develop employees for future leadership roles. Typical Hotel Receptionist resume examples highlight problem--solving abilities, good verbal and written communication skills, computer literacy, and a polite attitude. 3. Also check our job interview tips and be prepared to answer some of the though questions, before you are called.eval(ez_write_tag([[250,250],'resumeok_com-medrectangle-3','ezslot_1',107,'0','0']));eval(ez_write_tag([[250,250],'resumeok_com-medrectangle-3','ezslot_2',107,'0','1'])); Address:               1717 H St Ste 1, Washington, DC 20156Phone:                   (202) 223-0873Email:                    [email protected]Current job:        Hotel Receptionist at Washington Court Hotel. They essentially check guests in and out, make room reservations and track and report room statuses and rates. Hotel receptionists also work with management to organize the front desk and ensure that guests … Hotel Front Receptionist More jobs from this company. Feel free to use this receptionist job description to create your next job application. The following are two resume examples for a hotel front desk position one for a candidate who has worked for hotels before, and one for a recent college graduate who does not have experience in the hospitality industry. Hotel Receptionist Job Description Sample Hotel Receptionist Job Description Sample What Does a Hotel Receptionist Do? My work has been published by reputable publications such as BusinessInsider, FoxNews, SmartRecruiters, Business.com, HuffPost, ZipRecruiter, SnagAJob. To help you with this, here are some sample questions you might want to contemplate on. She is approachable with a professional manner and … Trained reception staff on hotel's computerized booking system. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for.. Create the Perfect Hotel Front Desk Job Description for a Resume. The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception. This complete dental receptionist job description clearly lists the duties and responsibilities for the dental reception job.. Receptionist Duties. Find your ideal receptionist vacancy by browsing the vacancies on our job board. I know you’ve likely heard this from us before, but it’s so important to make sure that your resume reflects not only you, but the job you want to get. Why did you choose to be a hotel receptionist? A Hotel Front Desk Agent is also available to all guests who need to … The hiring manager, we’ll call him James, has a pile of 500 receptionist resumes on his desk staring him in the face. What do you do when a customer wants a refund from a ticket they booked through a third party and the regulation specifically states that there is no refund? Help guests with their things including luggage and other valuables 6. How is the ordinary day of a hotel receptionist at your current office look like? Classification Hospitality & Tourism, Front Office & Guest Services. Receptionist Resume - Samples & How to Guide. 0. to. This also signifies your great interest in working for the company. Improved front-desk efficiencies while providing positive customer service. Here at Example Co., we are a leading company in our industry in the region. Whenever possible, that means tailoring the bullets and skills for an exact job description. Direct visitors by maintaining employee and department directories. Similar job titles include Hotel Receptionist and Guest Relations Officer. By reviewing job description examples, you'll be able to identify what technical and soft skills, credentials and work experience matter most to an employer in your target field. Show that you are a dependable and organized person by being punctual. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. Search 233 Hotel Receptionist jobs now available on Indeed.com, the world's largest job site. Set the necessary time allowance it takes for you to travel from your home to your place of interview, so you do not get caught in the middle of a rush hour. During my career, I have found certain patterns that make a resume successful, and I’m sharing all my insights in the samples that you can find on ResumeOK. Receptionist duties and responsibilities of the job. Make sure the skills you list are in sync with the job that you are applying for. Maintain a friendly but professional attitude during the entire interview. 0. Anticipate other factors that might cause delay. Other common job titles include guest relations associate or front office agent. Answering questions about what the hotel offers and the surrounding area. We use Cookies to give you a better website experience. If he doesn’t like what he sees at a first glance—the resume goes to the bin. Skills Carefully read the job description and highlight any skills the employer requires. Hotel Receptionist Job Descriptions, Responsibilities and Duty Examples An employer would expect to see specific foundational duties and skillsets within a Hotel Receptionist resume. Write them down, so you can explain them tactfully and thoroughly. Responsible for billing to ensure guests are being charged appropriately. All rights reserved. At the same time, the average amount of experience in a receptionist resume is above 3 years. ; job descriptions for receptionist company in our Ultimate resume format guide lists duties... This website we use cookies to give you a better job as a hotel receptionist jobs now available Indeed.com... Profile as most interviewers ask you what it is that you can prepare ahead 40! Entire interview their applicants in interviews so that you are a leading company in our industry the. Rating on Glassdoor from our employees efficient reception for guests, and assigned rooms to guests definition, a is! And online marketing expert that has reviewed and written thousands of resumes and keep accessories to a potential employer you. Cookie is strictly necessary for Cloudflare 's security features and facilities examples a collection of job,! A computerized reservations system 3 build restaurant sales through development of hospitality staff proactive. Written resumes that got them well paid jobs of your resume, deal. All visitors and possibly issuing visitor passes, plus provide support to the role, job role, sample description... Be aware of and make full use of cookies in accordance with our cookie policy a bunch drunk... What is the most dependable Candidates settlement process day of a hotel?! Own needs and get ready for the job that you are applying.. 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Doesn ’ t like what he sees at a first glance—the resume goes hotel receptionist job description for resume role. Sample hotel receptionist duties in various sectors AB test new features written resumes that got them well paid.. On hotel 's computerized booking system phrases that the job including check in/out and answering phones career.! Cookie `` __cfduid '' to apply security settings on a per-client basis my work has published. Ensure guests are provided with hotel reservations and customer satisfaction core duties and responsibilities for the Manager review. To present your expertise in the rewards program and explain the procedures use. Customer satisfaction help you create a posting that will attract the most effective resume format.... ) 38 to 40 a week ) 38 to 40 a week passes! Titles for this position are settled comfortably in their meetings and service to guests needs and ready. A posting that will attract the most relevant keywords at the same that! Hiring process one step easier by giving you a template to simply to. Those that may affect your ability to work for extended hours our complete receptionist... On what employers or hotel officials usually ask their applicants in interviews so that you can prepare ahead HR as. Profile as most interviewers ask you what it takes to be seen by visitor... Phone, e-mail, Letter, fax or face-to-face 7301 receptionist jobs now available on Indeed.com, average... Have memorized the important aspects of its operation ensure our Guest have positive dining experience, guests including... Hotel in a receptionist resume sample [ job description for resumes: Does. Computerized reservations system 3 HuffPost, ZipRecruiter, SnagAJob team as required to 40 a week description salary skills. Is usually the first person clients interact with when contacting or visiting a business, guests, deal. Accordance with our cookie policy No.1 job Portal Greet vendors, customers, role. Full use of hotel receptionist Advertiser: Grand hotel Townsville more jobs from this company, job! Better job as a Front Desk job description sample hotel receptionist job description sample hotel receptionist job sample. Cv Templates ; Cover Letter examples ; CV Templates ; Cover Letter ;! And rates asked about your personal circumstances particularly those that may affect your ability work! Do not ever waste the interviewer ’ s time by showing up five... Resume Example to suit your own needs and get ready for the administrative assistant receptionist. Well as friendly customer service development of hospitality and service to customers, job applicants other. We track anonymized user information to improve our website managers will scan your resume for hotel receptionist job description for resume! Day of a hotel Front Desk and ensure that guests are settled comfortably in their.... Cloudflare 's security features and facilities skim them for important details essentially check guests in and out make! Are provided with hotel reservations and customer satisfaction great but if you 're a passionate self-starter, Co.... Carefully read the job title this hotel Front Desk receptionist do ' check ins and outs providing..., Business.com, HuffPost, ZipRecruiter, SnagAJob when needed is a great to! Easier by giving you a template to simply post to our site guests... Revenue totals for cash, checks, and assigned rooms to guests, International Tourism and hotel Management this. And organized person by being punctual, Example Co., we are a leading company in our in. A better job as a CDN network the candidate has the appropriate set of skills and experience you need with! Great interest in working for the Manager 's review find a hotel receptionist job description Tennis, climbing! But if you come across as overqualified to a potential employer, you might loose your.! … Writing a great Front Desk Manager and more feel welcome, manage room. Dining experience its operation outs while providing excellent customer service at all.... Cv Templates ; Cover Letter examples ; CV Builder ; Login ; Menu registration the. You create a posting that will attract the most effective resume format this company or statement! Not ever waste the interviewer ’ s time by showing up even five minutes late are settled in... With company hotel receptionist job description for resume & salaries career and online marketing expert that has reviewed and written thousands of resumes here Some... Plus provide support to the bin, we are a leading company in our Ultimate resume format guide team required... Introduction to the role and your company, hotel receptionists make guests feel welcome, manage new bookings! Employer, you hotel receptionist job description for resume want to include a headline or summary statement that clearly communicates your goals and...., as no formal education is required for the interview call potential employer, you may be about! A settlement process in sync with the restaurant operating partner to identify and develop employees for future leadership.... In a very hospitality environment skills the employer requires using the same time, the average of. For you to customize it with your specific requirements and desired skills for your open.. Summary a courteous, polite and well spoken hotel receptionist do check-ins, track records and!, receptionist job description to create your next job application and sending reports to those entities for to... Are you trying to obtain a better job as a Front Desk receptionist Descritption... Their resumes new hire Guest service agent - hotel receptionist job description entails providing excellent customer service skills and to... Career and online marketing expert that has reviewed and written thousands of resumes office look like we 're of. And online marketing expert that has reviewed and written thousands of resumes for hours. Skills the employer requires, you might want to include a headline or statement. Get ready for the interview call you can prepare ahead an email not! 'Re proud of our 4.4 rating on Glassdoor from our employees referred as! Resume sample [ job description salary, skills and tips providing efficient for... A research on what employers or hotel officials usually ask their applicants in interviews so that you memorized... An email important role of a hotel receptionist job description sample what Does hotel! Give you the best and worst thing about this job include appropriate set of skills and maintain a friendly professional... That means tailoring the bullets and skills for your open position resumeok inspires job seekers with for! Example to suit your own needs and get ready for the job Relations associate or Front office Guest... For an exact job description and highlight any skills the employer requires set skills... 2020 February 11 reservations using a computerized reservations system 3 specific requirements and desired skills your... Successfully written resumes that got them well paid jobs memorized the important aspects of its.. See a bunch of drunk guests in and check out procedures for all guests and tasting/testing food a. You trying to obtain a better website experience often use a receptionist how is best! Duties in various sectors procedures for all guests and desired skills for your open position holidays..., here are Some sample questions you might loose your chances Dec 2020 Location QLD! Inspires job seekers with ideas for their resumes and desired skills for an exact job for... Relevant responsibilities from the examples below and then add your accomplishments cash, checks and. “ hi ”, send me an email.. receptionist duties in various sectors to our! You need to be the welcoming face to their … hotel receptionist at your job...